About our business

The Computer Man is Owned Operated by Computerbits Ltd and is an Independent Company. Staff have over 25 years experience in setting up, maintaining & repairing Computer systems. We have turned our passion for computing into a vocation. 

 

Our experience and expertise allow us to combine the latest technology with specialist, reliable in-house advice. From Data Recovery to System Security, supplying new machines and breathing new life into older hardware.

 

The Computer Man has a reputation for excellent service with over 4000 local customers and clients, many recommendations and referrals mean we are meeting the needs and providing first class support at a local level.

How to Find Us

We are located in The High St, next to Reginna's Resteraunt and close to The Market Hall. There are several parking bays outside the shop and a public car park accessed via Church Lane.

How do I arrange a Repair

You do not need to make an appointment to bring a machine in for repair, although sometimes it helps if we know that your coming in as we can remind you what you need to bring in to make sure we can turn your job round as quickly as possible.

 

If you have a laptop that requires attention, please make sure you remember to bring in the Power lead and AC adapter. We do have a number of multi adapters but these may be in use resulting in a delay in us getting the diagnostics done on your machine. In addition of course if we have your power adapter, we can test it to make sure it is working properly and not a contributory factor to any fault.

 

If your problem has occured over a period of time, jot down a few notes about the issue you are having and these will be attached to your job sheet and be reviewed by the engineer undertaking the repair or diagnostics.

 

When you book your machine in, you will need to pay for the initial diagnostics, so please ensure you have a means of payment. The shop takes all Major Cards with the exception of American Express.

 

If your computer is a Windows 10 Machine that logs on via a Microsoft Account, we will take notes of your access passwords so our engineer can log on and access the system. We have great security at the shop and your details will remain safely stored,  Computers repaired at The Computer Man are always done onsite. We do not contract out any work and your information is never shared with any third party.

 

How Long will the Repair Take

We are very proud of our turnaround rates and simple jobs are always done on our same day / next day service. If we need to order in any parts or the job necessitates extended scanning, this can impact on the time we will need to finish your job. For example when data recovery is required then a large disk can take 12 hrs to scan to ensure we recover all files possible. 

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